Order Processing

Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details carefully. If you notice any errors, contact us immediately at info@randlliquors.com

Shipping Cost

Shipping cost is based on items, destination, weight and other factors.

Delivery Times

Shipping rates and delivery times are determined by Carrier and will be clearly displayed at checkout

Age Verification

By law, we can only ship to individuals who are 21 years of age or older. A signature and valid ID will be required upon delivery.

Shipping Delays

While we strive to ensure timely delivery, please be aware that unforeseen circumstances such as weather conditions, carrier delays, or holidays may affect shipping times. We will do our best to keep you informed of any significant delays.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your package through the carrier’s website using the provided tracking number.

Damaged or Lost Shipments

• Damaged Shipments: If your order arrives damaged, please contact us immediately at info@randlliquors.com with your order number and photos of the damaged items. We will arrange for a replacement or refund.

• Lost Shipments: If your order is marked as delivered but you have not received it, please contact us within 48 hours. We will work with the carrier to locate your package or arrange for a replacement.

Return Policy

Please review our Return Policy for information on returns and exchanges.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at:

Email: info@randlliquors.com
Business Hours: Monday – Friday, 9 AM – 10 PM (EST)